Romaa’l comes across a very approachable and true professional. It’s been 3 years dealing with her and we have had a very good time in dealing with her and her firm. Be it in terms of paperwork or any issue to attend, you can always count on her. I can speak this on behalf of my wife also who has equally interacted as me. Her tidy way of working right from paperwork to prompt responses to calls and mails is a true testimony of her professionalism. Wishing her all good luck and many more years of association.
Dear Rom, our sincere thanks for a job really well done! It’s really impressive how much you’ve managed to do in such a short time. The villa looks completely renovated! And your personal attention to getting everything done is deeply appreciated. Warm regards, Zeb & Waseem
Thank you for your email. Thanks for visiting the Villa and for the report.
I would also like to take this opportunity to thank Romaa’l for her exceptional support and experience.
We are gladly accepting that the villa can be painted from inside by the tenant, and we are ready to pay for the fan in case a competitive quotation was supplied. In regard to the pool heater, please send us some quotations so we can study the matter and decide.
Again, thank you and it is always a pleasure dealing with Romaa’l.
World class service as always Romaa’l!!!! The attention to detail is first rate…
I want to send a note of appreciation for the professional and attentive approach we have received from Rom since her hire.
For months, we were trying to attend to the short list of repairs at our residence here in Shoreline, Palm Jumeirah last June. I reached out to provident to let them know this and they informed me that Rom was our new resource and that we would hear from her soon. Indeed, within a day or two, Rom reached out to take down all the information. Within a week, someone was here to provide a quote. She called and texted to keep us informed through every step. Everything was fixed in another week or so. What a turnaround!
She is proactive, friendly, shows a genuine level of concern, is always professional and kind and knows how to get things done. We’re very pleased with the excellence she has demonstrated, and want to say thank you again for bringing her on board. Great hire!
“The Property Management department under Romaa’l Patel is an exceptionally well motivated, responsive and professional team. They have a keen eye for detail, sound judgement and a very good network of contractors and industry professionals which enabled them to execute efficiently on all my mandates. Their relationship oriented style, both for me and my tenants, works perfectly. They manage all three of my properties and I would recommend them whole heartedly.”
“ I would also like to take this opportunity to thank Romaa’l for her exceptional support and experience. We are gladly accepting that the villa can be painted from inside by the tenant, and we are ready to pay for the fan in case a competitive quotation was supplied. In regard to the pool heater, please send us some quotations so we can study the matter and decide.”
You/team is very prompt in responding and particularly like the many channels opened which makes it easy this day and age. We’ve never had to wonder ‘what’s next’ once we contact you. So, Thank You and keep up the good work
My two pence worth!! Since starting our dealings with Provident Estate back in 2016 whilst looking for properties to rent, we have received the most professional services experienced in our 8 years living in Dubai. Every year the renewal of our contracts are simple and straightforward. When issues have arisen with the rented property they are very efficient in getting the repairs done and chasing the sub-contractor to ensure all the works are completed to a good standard of quality. The best part of their services is the continued relationship they maintain with us ensuring we are always happy and satisfied with the tenancy.
In 2016 we started dealing with the amazing Provident team for you Villa in The Springs and from the 1st day you could see this team was different. We have been in Dubai for 7 years prior to this and have had interesting experiences with Realty agencies, from taking our money and then never hearing from them again OR even looking for excuses not to get the landlord to pay for maintenance. With Provident we had no issues at all! If we had any concerns the team was sorting it out and for this we cannot be thankful enough. As with any Expat in Dubai there are up’s and down’s and when we hit a down as a family, the team when beyond expectations to support us in our difficult times. If you are looking for an agency that stays with you through your contract term and beyond, I cannot Recommend The Provident team more, you will not get a better experience in my opinion!